These Terms of Service ("Terms") are a legal agreement between you and Ortiki ("we," "us," or "our") governing your access to and use of the Ortiki mobile and web application, including the Ortiki Pro subscription (together, the "Service"). By creating an account, using the Service as a guest, or subscribing to Ortiki Pro, you agree to be bound by these Terms. If you do not agree, do not use the Service. Please also review our Privacy Policy, which explains how we handle your information and is incorporated into these Terms by reference.
01Acceptance of Terms
By accessing or using Ortiki in any way — including trying it as a guest, creating an account, or subscribing to Ortiki Pro — you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of a business, you represent that you have authority to bind that business to these Terms, and "you" refers to that business as well as you individually.
02The Service
Ortiki helps you track products you own, along with their warranties, insurance policies, receipts, and related documents, and sends reminders before warranty and insurance dates expire. The Service is provided through a web application and an Android app, both connected to the same account where you create one.
We may add, change, or remove features at any time. We try to give reasonable notice of material changes, but we don't guarantee that any specific feature will remain available indefinitely.
03Accounts & Eligibility
You must be at least 16 years old to create an Ortiki account. You're responsible for keeping your login credentials confidential and for all activity that happens under your account. Tell us right away at Support@ortiki.com if you suspect unauthorized access.
You can also use Ortiki as a guest without creating an account. Guest data is stored only on your device — see Free & Pro Plans below for what that means for your data if you lose or replace your device.
You agree to provide accurate account information and to keep it up to date, particularly your email address, since we use it to deliver expiration reminders and important account notices.
04Free & Pro Plans
Free (including guest mode)
Ortiki is free to try as a guest, with no account required, currently limited to 5 tracked products — guest mode is a preview of the Service, not a substitute for a full account. Guest data lives only in local storage on that device — it is not backed up to our servers, and it will be lost if you uninstall the app, clear its data, or switch devices, unless you create an account and choose to bring that data with you. Creating a free account backs your data up, syncs it across your devices, and raises that limit to 10 tracked products.
Ortiki Pro
Ortiki Pro is an optional paid subscription that removes the free-tier product limit and adds email notifications, ad-free use, and data export, among other features described in the app. Current pricing:
| Billing interval | Price |
|---|
| Monthly | $2.99 / month |
| Annual | $19.99 / year |
Prices are shown in U.S. dollars and may vary by region or by the platform you subscribe through (for example, Google Play may apply local pricing, taxes, or its own service fees). We may change Pro pricing going forward; if we do, the new price will apply starting with your next renewal after we give you notice, not to a period you've already paid for.
05Payment, Billing & Auto-Renewal
Ortiki Pro is offered as an auto-renewing subscription. Depending on where you subscribe, your purchase is billed and managed by one of two payment platforms:
- Website (ortiki.com): billed directly by our payment processor, Stripe. Your subscription automatically renews at the price and interval you selected (monthly or annually) until you cancel. Stripe charges the payment method on file at the start of each billing period. We do not receive or store your full card number — see our Privacy Policy for more on how Stripe handles your payment information.
- Android app (Google Play): if you subscribe through the Google Play Store, your purchase is billed and managed by Google Play, not Stripe, and is governed by Google Play's own terms, billing, and payment methods in addition to these Terms.
A Pro subscription activated through either platform applies to your Ortiki account and is available across both the website and the Android app while active. However, you must manage billing, cancellation, and refunds for a given subscription through the platform you actually subscribed on — a Stripe subscription is managed at ortiki.com; a Google Play subscription is managed through the Google Play Store on your device.
No free trial is currently offered. If that changes, we'll describe the trial terms — including when billing starts — before you start one.
06Cancellation & Refunds
Stripe (website) subscriptions
You may cancel your Ortiki Pro subscription at any time from your Account settings at ortiki.com. Cancellation stops future billing but does not refund any amount already charged for the current billing period — you'll keep Pro access through the end of the period you already paid for, and the subscription will not renew after that. We don't offer prorated or partial refunds for unused time, except where required by applicable law.
Google Play subscriptions
Subscriptions purchased through Google Play are canceled through the Google Play Store, not through Ortiki, and any refund is issued and governed by Google's own refund policy — we are not able to process a refund for a Google Play purchase directly.
Downgrading
If your Pro subscription ends (by cancellation or non-payment) while you have more than 10 tracked products, your existing products remain in your account, but you won't be able to add new ones past the free-tier limit until you're back on Pro or you remove items to get under the limit.
07Your Content
You own the product information, photos, receipts, documents, and other content you add to Ortiki ("Your Content"). By uploading Your Content, you grant us a limited, non-exclusive license to store, process, back up, and display it back to you solely to provide and improve the Service — for example, running OCR to help pre-fill a field, or generating your expiration reminders. We don't use Your Content to train third-party AI models or sell it to anyone.
You're responsible for Your Content and for having the rights to upload it. Don't upload anything you don't have the right to share, or content that's unlawful, infringing, or violates someone else's privacy.
08Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose, or in a way that infringes anyone else's rights.
- Attempt to gain unauthorized access to other users' accounts or data, or to our systems.
- Reverse-engineer, decompile, or attempt to extract the source code of the Service, except where applicable law expressly permits it.
- Interfere with or disrupt the Service, including its notification, sync, or payment infrastructure.
- Use automated means (bots, scrapers) to access the Service outside of normal use, or to create accounts in bulk.
- Misrepresent your identity or impersonate another person or entity.
We may suspend or terminate accounts that violate this section — see Termination.
09Disclaimers
Ortiki helps you keep track of warranty and insurance dates and sends reminders as a convenience — it is not a substitute for reading your actual warranty, policy, or contract documents, and it does not guarantee that any reminder will be delivered, delivered on time, or delivered at all. Push and email notifications can be delayed or blocked by factors outside our control (device settings, network conditions, spam filtering, third-party delivery services). You're responsible for independently confirming important dates and deadlines directly with the manufacturer, retailer, or insurer, especially before filing a claim or making a decision based on a date shown in Ortiki.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DATA EXTRACTED VIA OCR OR SCANNING FEATURES WILL BE ACCURATE.
10Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ORTIKI AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, REVENUE, OR PROFITS, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE — INCLUDING A MISSED, DELAYED, OR INACCURATE EXPIRATION REMINDER, OR A LAPSED WARRANTY OR INSURANCE POLICY — EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR ORTIKI PRO IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) $50.
Some jurisdictions don't allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you in full.
11Indemnification
You agree to defend, indemnify, and hold harmless Ortiki and its owners, employees, and contractors from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Service, Your Content, or your violation of these Terms or applicable law.
12Intellectual Property
The Service, including its design, software, text, graphics, and the Ortiki name and logo, is owned by us or our licensors and protected by intellectual property laws. These Terms don't grant you any right to use our branding except as needed to use the Service as intended. All rights not expressly granted are reserved.
13Third-Party Services
The Service relies on third-party providers to operate, including Stripe (payment processing), Google Play (Android billing and distribution), Supabase (data storage and authentication), and Google AdMob (advertising shown to free/guest users). Your use of those providers' own services is governed by their respective terms — for example, Stripe's terms and the Google Play Terms of Service. We aren't responsible for those providers' acts or omissions, though we work with providers we believe are reputable and secure.
14Termination
You may stop using the Service or delete your account at any time from within the app. We may suspend or terminate your access to the Service if you violate these Terms, if required by law, or if we discontinue the Service, with notice where reasonably practicable. Sections of these Terms that by their nature should survive termination — including Your Content's license scope for data we're legally required to retain, Disclaimers, Limitation of Liability, Indemnification, and Governing Law — will survive.
Deleting your account does not automatically cancel an active Google Play subscription — cancel that separately through the Google Play Store to stop future billing.
15Governing Law & Disputes
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-laws rules. Any dispute arising from these Terms or the Service will be brought exclusively in the state or federal courts located in Massachusetts, and you consent to personal jurisdiction there.
16Changes to These Terms
We may update these Terms from time to time. We'll post the updated Terms with a new "Last updated" date and, for material changes, provide reasonable notice (such as an in-app notice or email). Continuing to use the Service after changes take effect means you accept the revised Terms; if you don't agree, you should stop using the Service and, if applicable, cancel your subscription.
17Miscellaneous
If any provision of these Terms is found unenforceable, the rest remain in full effect. Our failure to enforce a provision isn't a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Service and supersede any prior agreements on the same subject.
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